Which statement is true about the role of company adjusters and public adjusters?

The statement highlighting the role of company adjusters and public adjusters accurately reflects the fundamental differences in their responsibilities. Company adjusters are employed directly by insurance companies and are tasked with representing the interests of the insurer. Their role involves assessing claims, determining liability, and calculating the appropriate settlement amounts on behalf of the company.

On the other hand, public adjusters operate independently and represent the interests of the policyholders or claimants rather than insurance companies. Their primary goal is to advocate for the insured in the claims process, ensuring that they receive fair compensation for their losses. This dual representation is crucial in the insurance landscape, as it helps balance the interests of both parties.

The other options mischaracterize or oversimplify the roles of these adjusters. For instance, suggesting that public adjusters are exclusively hired by insurance agencies ignores the fact that their primary function is to assist policyholders, not the insurers. Similarly, claiming that public adjusters always work independently disregards scenarios where they may collaborate with other professionals within the claims process, albeit with the claimant's interests as their focus. Thus, the accurate portrayal of these roles is essential for understanding the dynamics of insurance claims handling.