Which adjuster primarily deals with the company's interests when a claim is filed?

The company adjuster primarily represents the interests of the insurance company when a claim is filed. This role involves thoroughly investigating claims, assessing damages, and determining the validity of claims in accordance with the policy terms. The company adjuster works directly for the insurer, ensuring that the company's financial position is safeguarded and that claims are handled efficiently and effectively within the guidelines established by the insurance provider.

In contrast, independent adjusters are typically hired on a contract basis to assess claims, public adjusters represent the insured party and advocate for their interests, and claims adjusters may have roles that overlap with public adjusters or company adjusters, but they usually work directly for the insurance provider as part of the claims handling process. The distinction lies in the representation: while company adjusters actively pursue the interests of the insurer, public adjusters have the duty to negotiate for the policyholder, which is why the identification of the adjuster’s interest focus is crucial in this context.